I’ve been using the United States Postal Service for 99% of my eBay shipping ever since I joined back in 1999. Despite all of the bad things you may hear, problems are rare, though still inevitable due to the sheer volume of parcels they process. I’ve never hesitated to defend the USPS whenever I hear a snide comment about government incompetence. However, incompetence most certainly exists at USPS, and it’s not the government’s fault.
Whether it’s USPS, UPS, Fedex, DHL, or any other shipper, sooner or later a problem’s going to arise. I’ve had my share of problems with UPS leaving their sticky notes without actually making a delivery attempt. For the amount of packages I ship with USPS, they do a surprisingly good job. However, two weeks ago I probably had the worst customer service experience I’ve ever encountered with USPS. I’ll be taking my overnight shipping needs to UPS or Fedex, and once you’re done reading this story, you might want to, also.